Aluminium Warehouse is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights in relation to it.
When you place an order, we collect the personal information necessary to process your transaction, including your name, billing and shipping address, email address, and phone number.
When you create an account, we store your login credentials (email and hashed password), saved addresses, and order history.
When you browse our website, our web server automatically logs your IP address, browser type, operating system, and referring URL. This information is used for security and diagnostic purposes and is not linked to your personal identity.
We use your personal information to:
We will only use your information for secondary purposes (such as marketing) with your explicit consent.
Our website uses cookies to support core functionality. WooCommerce sets cookies to manage your shopping cart and session. These cookies are essential to the operation of the store and do not collect personally identifiable information.
If you choose to create an account, additional cookies are set to keep you logged in across visits.
All payment transactions are processed securely by eWAY, an Australian payment gateway. Your credit card and payment details are entered directly on eWAY’s secure platform and are never transmitted to or stored on our servers.
We recommend reviewing eWAY’s Privacy Policy for details on how they handle your payment information.
We use a small number of third-party services to operate our website, including hosting, email delivery, and payment processing. These providers are only given access to the information necessary to perform their services and are not permitted to use it for other purposes.
When you leave our website via a link, you are subject to the privacy policy of the site you visit. We are not responsible for the privacy practices of third-party websites.
We will not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law or to protect the rights and safety of our business or others.
In the event that Aluminium Warehouse is acquired or merged with another company, your information may be transferred to the new owners solely for the purpose of continuing to provide services to you.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption for all data transmitted between your browser and our server.
As noted above, payment card data is handled entirely by eWAY and does not pass through our systems.
You have the right to access, correct, or request deletion of the personal information we hold about you. Registered customers can update their details via their account dashboard. To request deletion or correction of any other data, please contact us directly.
We may update this policy from time to time. Any changes will be posted on this page and take effect immediately. We encourage you to review this policy periodically.
For any privacy-related enquiries, to access or correct your information, or to make a complaint, please contact our Privacy Compliance Officer:
Email: sales@aluminiumwarehouse.com.au
Mail:
Aluminium Warehouse
214 Harbord Rd
Brookvale NSW 2100
